Refund and Returns Policy

Introduction

At ShahebBabu, we value your satisfaction. If you receive a wrong, damaged, or incorrect-sized product, our return policy allows you to return it under the following terms.

Return Timeframe

• Check your product in front of the delivery person.

• If there's an issue, record a video immediately and notify us via inbox or helpline.

• Return must be made to the delivery person on the spot.

• If the issue is found after delivery, you must notify us within 3 days and return via courier.

• No returns will be accepted after 3 days.

Eligible Return Conditions

We accept returns for the following reasons:

• Wrong product received

• Size mismatch

• Damaged product (with video proof)

Non-returnable Items

We do not accept returns if:

• The product has been used

• The tags are removed or damaged

• The item was purchased on sale/discount

• The reason is simply "changed mind"

• More than 3 days have passed after delivery

How to Return

• If you find an issue, return immediately to the delivery person.

• If discovered later, inform us within 3 days and return via courier.

• Contact us first to get proper courier return instructions.

Refund Method

• Once accepted, the refund will be processed via bKash or Nagad.

• Refunds are typically completed within 3–7 business days.

Return Shipping Cost

• If the return is valid (damaged, wrong item), ShahebBabu will cover the return cost.

• If the issue is on the customer’s side or out of the return policy, the customer will bear the return charge.

Contact Us

For help with returns or refunds, feel free to reach out:
📞 Phone: 01580422118
📧 Email: shop.shahebbabu@gmail.com
📩 Facebook Page: https://m.me/shop.shahebbabu